Privacy Policy

Introduction to Our Privacy Policy

At Curbside Grub, we are committed to protecting your privacy and ensuring you have a positive experience on our website and when ordering from our mobile food truck. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, place orders, or utilize our catering services across Iowa, Illinois, and Missouri. We encourage you to read this policy carefully to understand our privacy practices.

Information We Collect and How We Use It

Curbside Grub collects information to provide you with exceptional service, process your orders, manage catering requests, and improve your overall experience. We gather data through various means to ensure we can deliver our delicious menu items—including our famous hand-breaded tenderloins, 1/2 pound burgers, Philly cheesesteaks, wings, and loaded fries—efficiently and accurately.

• Information you provide directly: name, email address, phone number, delivery address, payment information, dietary preferences, and catering event details when you place orders or request our services for school events, employee appreciation events, or customer appreciation functions.
• Information collected automatically: IP address, browser type, device information, pages visited, time spent on our website, referring URLs, and usage patterns through cookies and similar tracking technologies to enhance your browsing experience.
• Purpose of data collection: processing food orders and payments, fulfilling catering requests, sending order confirmations and updates, improving our menu and services, personalizing your experience, conducting marketing communications, and analyzing website performance to better serve our customers across the tri-state region.

Data Protection, Security, and Your Rights

Your privacy and data security are paramount to Curbside Grub. We implement comprehensive measures to protect your personal information and maintain your control over your data. We comply with applicable privacy regulations including GDPR and CCPA standards to ensure your information is handled responsibly.

• Data sharing practices: We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist with payment processing, delivery coordination, and catering logistics only as necessary to fulfill your orders. We may disclose information when required by law or to protect our rights and safety.
• Security measures: Curbside Grub employs industry-standard encryption, secure payment gateways, firewalls, and access controls to protect your data from unauthorized access, alteration, or disclosure. All payment information is processed securely and never stored on our servers.
• Your privacy rights: You have the right to access, review, correct, or delete your personal information at any time. You may opt out of marketing communications, request data portability, or lodge privacy complaints. To exercise these rights, please contact us using the information provided below.

Policy Updates and Contact Information

Curbside Grub reserves the right to update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@curbsidegrub.com or call us during business hours. You may also reach out to request information about our food truck locations in Iowa, Illinois, and Missouri, or to inquire about our catering services for your next event.